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How Notbot's chatbots helped The Doggy Bakery

October 24, 2024

The Doggy Bakery

The Doggy Bakery, positioned in Bengaluru, specializes in making the healthiest and tastiest treats for your furry partners. All of their products are free from any kind of preservatives. TBD treats are made with great love and care to keep your pet healthy and happy.

The doggy bakery was unfit to provide adequate customer support. Their customers weren’t able to place orders online, enquire about their orders, get notifications regarding payments and order confirmation and send their feedback.

Notbot’s Chatbots enabled The Doggy Bakery to provide 24/7 adequate customer service resulting in a 100% rate of customer satisfaction.

How Notbot’s Chatbots helped the doggy bakery to engage better with their customers:

With Notbot’s Chatbots, their customers were able to:

  • Place their orders on WhatsApp
  • Seek 24/7 live customer support
  • Get assistance in solving any kind of query regarding their orders
  • Receive notifications regarding order confirmation, successful payments and also the latest available treats
  • Send their feedback on WhatsApp

Their customers were also able to connect to them on Facebook. They received instant backing on WhatsApp whenever they wanted to solve their queries or gather any kind of information about The Doggy Bakery.

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